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Dispute Automation Payment Monitoring Fraud Prevention Integrations
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E-commerce & Retail SaaS & Digital Goods Travel & Ticketing Financial Services
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Dispute Automation

Every dispute investigated in seconds

When a chargeback hits, Cellix’s AI agents cross-reference delivery, transaction, and customer data — building evidence packages and submitting responses before your team even sees the alert.

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89%
Win Rate
<30s
Per Case
97%
Auto-Resolved
$0
Missed Deadlines
How it works

From chargeback to resolution in three steps

01

Connect your processors

Link Stripe, Adyen, Checkout.com, or any supported PSP via OAuth. Disputes sync in real-time — no webhooks to configure, no code to write.

Connected Processors
Stripe
Adyen
Checkout.com
Square
PayPal
Braintree
Shopify
02

AI builds the case

Our scoring model analyzes 10 signals per dispute — delivery proof, CVV match, 3DS authentication, customer history, device fingerprint — and writes an evidence package optimized for each PSP’s format.

Agents dispatched

DSP-4821
Dispute $1,247.00 PSP: Stripe Reason: Unauthorized
E
Evidence Agent
CVV match, 3DS passed
Clean
D
Delivery Agent
GPS confirmed, Signature on file
Clean
R
Risk Agent
3 chargebacks in 90 days, Device linked to prior fraud
2 Flags
Verdict
FIGHT — 89% confidence · 5 of 6 signals passed
Evidence auto-generated
Submitted to Stripe via API
Customer flagged high-risk
Revenue protected: $1,247.00
03

You win, automatically

Evidence is submitted before the deadline. The customer is flagged by risk level. Your team gets a notification. Revenue is recovered — zero manual work.

Outcome Summary
$369,523
Revenue Recovered
97.2%
Win Rate
<30s
Avg Handling
0
Deadlines Missed
Dashboard

Full visibility, zero surprises

Track every dispute, deadline, and outcome from a single dashboard.

Cellix — Dispute Command Center
At Risk
$14,646
56 action required
Win Rate
97.2%
2,235 closed
Recovered
$369,523
all time
Upcoming Deadlines
Mar 18
12
Mar 19
8
Mar 21
5
Mar 24
3
Action Required
DSP-4821 Unauthorized · Stripe $1,247 Fight
DSP-4819 Not received · Adyen $892 Fight
DSP-4817 Duplicate · Square $2,340 Fight
DSP-4815 Fraud · PayPal $456 Accept
Features

Everything you need to win disputes

Intelligent Scoring

10-factor AI model scores every dispute with transparent reasoning. No black boxes.

Evidence Generation

Auto-compiles delivery proof, tracking events, order history, and payment data.

Deadline Management

Tracks every dispute deadline across PSPs. Prioritizes by urgency so nothing slips.

Auto-Submit

Files evidence packages directly via PSP APIs before deadlines. Configurable confidence thresholds.

Multi-PSP Support

One system for Stripe, Adyen, Checkout.com, Braintree, Square, PayPal, and Shopify.

Recovery Analytics

Track win rates, recovery amounts, trends, and ROI in real time.

Ready to stop losing disputes?

Connect your processors and start recovering revenue in minutes.