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Dispute Automation Payment Monitoring Fraud Prevention Integrations
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E-commerce & Retail SaaS & Digital Goods Travel & Ticketing Financial Services
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E-COMMERCE & RETAIL

Fight return fraud and chargeback abuse

E-commerce merchants face friendly fraud, false delivery claims, and return abuse at scale. Cellix cross-references delivery proof, order metadata, and customer history to build winning evidence packages automatically.

Start recovering revenue →
67%
of chargebacks are friendly fraud
3x
faster response time
89%
win rate
WHY CELLIX

How Cellix wins e-commerce disputes

Delivery proof at your fingertips

GPS confirmations, signature captures, and carrier tracking events compiled automatically into evidence packages.

Return fraud detection

Cross-reference return claims with delivery proof, customer history, and device fingerprints to identify serial abusers.

Order metadata enrichment

Pull SKU details, fulfillment status, and customer communications from Shopify, WooCommerce, Magento, and BigCommerce.

EVIDENCE

Industry-specific evidence

Cellix automatically compiles the evidence types that matter most for e-commerce disputes.

Delivery confirmation (GPS + photo)
Tracking events
Order details (SKU, fulfillment)
Customer communications
Return/refund history
Device fingerprint

Start recovering e-commerce revenue

Connect your store in minutes. No code changes, no engineering resources required.