Platform
Dispute Automation Payment Monitoring Fraud Prevention Integrations
Industries
E-commerce & Retail SaaS & Digital Goods Travel & Ticketing Financial Services
Pricing Blog Trust Center Contact Log in
Get a Demo

Payment intelligence that learns from every outcome.

AI-powered dispute defense, real-time monitoring, and fraud prevention — across every processor you use.

Stripe
Checkout.com
Braintree
Square
PayPal
Shopify
Stripe
Checkout.com
Braintree
Square
PayPal
Shopify

Your entire stack,
one source of truth

Connect every processor, carrier, CRM, and support tool. Cellix pulls signals from all of them to make smarter decisions.

7+
payment processors
connected
27+
integrations across
your commerce stack
99.9%
historical uptime
for Cellix services
50ms
average response time
for dispute decisions
The Intelligence Engine

An ML model that learns from your data

Most dispute tools apply static rules. Cellix trains a proprietary machine learning model on your actual outcomes — wins, losses, and the signals that predicted them. Every resolved dispute makes the next prediction more accurate.

Win Probability Scoring

Every dispute gets a confidence score based on evidence strength, reason code, processor history, and merchant-specific patterns.

Outcome Learning Loop

Won a dispute? The model reinforces the signals. Lost? It recalibrates. Accuracy improves continuously without manual tuning.

Calibration Tracking

Built-in dashboards show how predicted probabilities map to actual outcomes, so you always know how much to trust the model.

1
Dispute arrives — agents gather evidence from connected processors, carriers, CRM, and support tools
2
ML model scores — cross-references 40+ signals against historical outcomes to predict win probability
3
Decision executed — FIGHT, ACCEPT, or PREVENT with auto-generated evidence and submission
Outcome feeds back into the model — accuracy improves with every resolution
Platform

Three pillars of payment intelligence

Dispute Automation

AI agents investigate every chargeback, assemble evidence to network specs, and submit via API — automatically.

Learn more

Payment Monitoring

Real-time auth rates, issuer declines, and anomaly detection across every connected processor. Alerts in seconds.

Learn more

Fraud Prevention

Pre-checkout ML scoring, card testing detection, velocity controls, and BIN intelligence. Block fraud before it ships.

Learn more

Frequently asked questions

How does the ML model improve over time?+
Every dispute outcome feeds back into our model. Wins reinforce the signals that predicted them; losses trigger recalibration. Predictions become increasingly accurate for your specific patterns. Built-in calibration dashboards let you track accuracy in real time.
What processors and integrations does Cellix support?+
7 processors (Stripe, Adyen, Checkout.com, Braintree, Square, PayPal, Shopify Payments), plus 5 shipping carriers, 5 OMS platforms, 5 CRMs, and 5 customer support tools — 27+ integrations total.
Does Cellix automatically submit dispute evidence?+
Yes. Evidence packages are generated to Visa CE3.0 and Mastercard specs, then submitted directly via processor API. Configure auto-submit thresholds or review each decision first.
How is my payment data secured?+
SOC 2 Type II compliant, PCI DSS Level 1 certified. TLS 1.3 in transit, AES-256 at rest. No raw card numbers stored. Row-level security with full audit logging.
Get Started

See Cellix in action

Book a personalized walkthrough. We'll show you exactly how Cellix connects to your stack and starts recovering revenue from day one.

Teams go live in under 48 hours
No engineering resources required
First dispute recovered within 7 days
Request received!
Our team will reach out within one business day.

From the Blog

Latest Payment Intelligence

View all articles

Ready to protect your revenue?

Start your free trial today. Connect your first processor in under 5 minutes.